Invoice processing
Problem
Manual input and constant errors in AP
Automation
OCR + LLM + ERP API
KPIs
- ↓Processing time -80%
- ↓Cost per invoice -60%
Fewer operational FTEs
Use cases
Five verticals. Concrete automation for each one.
💰 Finance & Accounting
Automatic bank reconciliation
Problem
Manual matching of bank transactions
Automation
Bank ingestion + matching + LLM for ambiguous entries
KPIs
- ↓Reconciliation time -70%
- ↑Auto-match rate >85%
Faster monthly close
Collections management (AR)
Problem
Manual and inconsistent follow-ups
Automation
Delay triggers + automated emails + LLM personalisation
KPIs
- ↓DSO (Days Sales Outstanding) -15–25%
- ↑Higher collection rate
Direct cash flow improvement
Automatic accounting classification
Problem
Manual, inconsistent decisions on journal entries
Automation
LLM classifies based on historical patterns
KPIs
- ↓Accounting errors -50%
- ↓Entry time -70%
Consistency + easier audit
Automatic financial reports
Problem
Manual Excel reporting, always delayed
Automation
ERP extraction + auto generation + LLM for insights
KPIs
- ↓Reporting time -80%
- ↑Frequency: monthly → weekly/daily
Faster decisions, always up-to-date data
👥 Human resources
AI-powered CV screening
Problem
Manual reading of hundreds of applications
Automation
Parsing + LLM scoring
KPIs
- ↓Screening time -90%
- ↑Shortlist quality improved
Faster hiring without losing quality
Automated onboarding
Problem
Manual processes, forgotten access, lost documents
Automation
Workflows + access provisioning + document delivery
KPIs
- ↓Onboarding time -60%
- ↑Admin errors eliminated
Employee operational on day 1
Leave and absence management
Problem
Emails + Excel + approvals in a queue
Automation
Requests + approval + automatic system recording
KPIs
- ↓Approval time -70%
Zero internal friction, fully traceable
Internal FAQ chatbot
Problem
HR overloaded with repetitive questions
Automation
Chatbot + LLM + internal knowledge base
KPIs
- ↓HR tickets -50–70%
Team focuses on strategic work
AI-assisted performance reviews
Problem
Subjective and inconsistent evaluations
Automation
Feedback collection + LLM summaries and insights
KPIs
- ↓Review time -50%
More structured, defensible decisions
📈 Sales & CRM
Automatic lead qualification
Problem
Leads not prioritised, sales chasing the wrong ones
Automation
LLM scoring + automatic enrichment
KPIs
- ↑Conversion +20–40%
Focus on leads most likely to close
Automatic follow-ups
Problem
Leads forgotten after first contact
Automation
Behaviour triggers + personalised LLM emails
KPIs
- ↑Response rate +15–30%
More pipeline without more headcount
Automatic CRM updates
Problem
Outdated CRM, missing data everywhere
Automation
Real-time sync of emails, calls and meetings
KPIs
- ↑Data completeness >90%
Real pipeline predictability
Commercial proposal generation
Problem
Proposals take hours, built from scratch each time
Automation
Templates + LLM + CRM data
KPIs
- ↓Time per proposal -70%
Faster sales cycle, less admin
Sales call analysis
Problem
No insight into what works in calls
Automation
Transcription + LLM (sentiment, objections, next steps)
KPIs
- ↑Win rate +10–20%
Continuous team improvement
📣 Marketing & Communications
AI content generation
Problem
Content production is too slow to scale
Automation
LLM generates posts, emails and articles from brief
KPIs
- ↑Content output 3–5×
Consistent presence without growing the team
Automatic lead segmentation
Problem
Generic campaigns sent to the entire base
Automation
Behavioural clustering + LLM personalisation
KPIs
- ↑CTR +20–40%
More effective campaigns, less waste
Automated campaigns (email/social)
Problem
Manual execution, dependent on one person
Automation
Behaviour triggers + multi-channel workflows
KPIs
- ↓Launch time -70%
Faster and more consistent go-to-market
Real-time brand monitoring
Problem
Feedback scattered, always reacting late
Automation
Scraping + LLM sentiment analysis
KPIs
- ↑Real-time issue detection
Proactive reputation management
Automatic content repurposing
Problem
Content created once, never reused
Automation
LLM transforms blog → LinkedIn posts → email → thread
KPIs
- ↑Content ROI multiplied
Maximum efficiency from what was already produced
🚚 Operations & Logistics
Automated order management
Problem
Errors in manual order processing
Automation
ERP integration + automatic validation + alerts
KPIs
- ↓Processing errors -60%
More reliable operations, fewer returns
Tracking and automatic notifications
Problem
Customers without information → support tickets
Automation
Status triggers + WhatsApp/email notifications
KPIs
- ↓Support tickets -50%
Better customer experience with no effort
Logistics exception management
Problem
Delays not detected, always reacting too late
Automation
Automatic detection + alerts + pre-defined response
KPIs
- ↑SLA compliance improved
Fewer failures, more satisfied customers
AI demand forecasting
Problem
Stockouts or excess inventory — always guessing
Automation
Historical data + predictive models + LLM insights
KPIs
- ↓Dead stock -20–30%
Better inventory management, less capital tied up
Customer support automation
Problem
Growing ticket volume without growing the team
Automation
Chatbot + LLM + backend system integration
KPIs
- ↑Automatic resolution 60–80%
Scale without hiring — CSAT maintained or improved
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